Fixing the Leak: Top 3 Ways Providers Lose Clients From the Start

June 12, 2025

Before worrying about ads or marketing budgets, take 5 minutes to check for these 3 common leaks in your sales funnel. They’re costing providers clients every single day—and most don’t even realize it. At first glance, these three referral leaks may sound like common sense. It’s easy to assume, “That’s not us. That’s the other […]

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Are You Getting the Most Out of This Free Business Tool: Google My Business?

August 22, 2020

Tips and tricks. The free Google My Business feature makes a serious impact on the revenue of physical therapy providers, home care agencies, home health agencies, etc. It definitely deserves attention from time to time. You may have known this asset as your Google Local page or Google+ business page. Those are now merged into […]

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Eight Steps to a Loyal Referral Source

June 21, 2020

Loyal referral sources are a primary goal of every home health agency and physical therapy practice, but have you ever stopped to consider the steps for transforming a doctor or discharge planner into a loyal referral source? Here we list the eight steps and discuss the implications these steps have on your marketing strategies. Build […]

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Get More Leads by Turning Off the Spam Filter

May 6, 2020

We hear this same thing about twice per month. Important leads received over the website were missed or responded to late because the email went to a spam folder. Are your community liaisons allowing an algorithm to throw leads in the trash? If you’ve ever said, “Oh, it went to spam,” you are probably missing […]

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Do A Handful of Referral Sources Control Most of Your Business?

April 16, 2020

This is a precarious position occupied by many physical therapy practices, hospice providers, home health agencies, and other referral-based healthcare providers. Trying to expand your referral base is a catch 22. Marketing to existing referral sources costs much less per referral and protects referral source loyalty. If you aren’t staying in touch with your active […]

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